[O/S] Won't close down can anyone please offer suggestions

I am fairly new to Debian and am having problems with my laptop not closing down.
Info:
Latest Debian 12.4
Gnome
HP envy i7 8th

Syptoms:
If I shut down my laptop then approximately 6 times out of 10 it doesn't. It hangs with a blank screen but with the light illuminated on my on off button on my laptop. If I then hold the on off button on my laptop for about 10 seconds it then closes down.

Any suggestions on how to please fix this. Many thanks for any help

Statistics: Posted by rmmon — 2023-12-19 21:32 — Replies 2 — Views 108

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